LIVE AGENT SIMULATION
Refund support, without the real-world risk.
A customer asks for a refund. A real agent reads the email, checks a synthetic payment, respects a pre-seeded support-lead directive, and changes only an isolated world.
Synthetic customer Real model No production business adapters configured
Runtime—needs attention
WorldSynthetic onlyfresh evaluation branch per run
NetworkDefault denyfour simulated internal adapters
SessionLockedsign in to run a scenario
Production checks